Effective Date: August 1, 2025
Last Updated: Feb 1, 2026
This Privacy Policy explains how uHaraj.com, a division of Silkroad Business Solutions Company (SBSC), collects, uses, stores, and protects your personal data when you interact with our website or services. By visiting or using uHaraj.com, you agree to the terms outlined in this Policy.
Who We Are
uHaraj.com is a specialized B2B eCommerce platform operated as a division of Silkroad Business Solutions Company (SBSC), headquartered at:Unit No.: 8992, King Fahad Branch Road, An Namudhajiyah, Ar Riyadh, 12734, Saudi Arabia
Information We Collect
We may collect the following types of personal and usage data:
- Identity Information: Name, company, designation
- Contact Details: Email, phone number, billing/shipping address
- Account Data: Username, password (encrypted), user preferences
- Transaction Data: Orders, invoices, payment confirmations
- Technical Data: IP address, device/browser type, access logs
- Cookies & Tracking Info: Browsing behavior, clicks, session duration
How We Use Your Information
We use your data to:
- Manage user accounts and profiles
- Process and deliver orders
- Communicate with you (order updates, support, marketing)
- Improve our platform, product range, and customer service
- Meet legal and compliance obligations
- Detect fraud or abuse
Data Security
We use industry-standard measures to protect your data, including:
- Secure Socket Layer (SSL) encryption
- PCI-DSS-compliant payment gateways
- Role-based access controls
- Regular system scans and security audits
We do not sell or rent your data. We only share with:
- Service providers (e.g. logistics, payment processors, support tools)
- Legal authorities when required by law
- Affiliated partners within Silkroad Business Solutions Company (SBSC), only for order and service coordination
Your Rights
You may have rights under applicable privacy laws, such as:
- Accessing the data we hold about you
- Correcting inaccuracies
- Requesting deletion of your data
- Opting out of marketing communication To make a request, contact us at customercare@uharaj.com
Data Retention
We keep your data:
- As long as you maintain an account with us
- As required by law for tax and audit purposes
- Until you request deletion, if not legally restricted
Use of Cookies
We use cookies to enhance your browsing experience. You can adjust cookie preferences in your browser settings.
Third-Party Links
uHaraj.com may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted here. Your continued use of the website constitutes your acceptance of these updates.
Contact Us
If you have questions or requests about your data, please contact:
customercare@uharaj.com
uHaraj.com – A Division of Silkroad Business Solutions Company (SBSC)
Unit No.: 8992, King Fahad Branch Road, An Namudhajiyah,
Ar Riyadh, 12734, Saudi Arabia
+966-569777721