Description
Alcatel-Lucent Enterprise 3BA09528JA OmniPCX Record Suite – CSTA Call Recording
Details
Alcatel-Lucent Enterprise 3BA09528JA OmniPCX Record Suite – CSTA Call Recording
Description
The solution connects recording applications with the telephony infrastructure, providing access to call events and recording functions. It is commonly used in contact centers, financial institutions, healthcare organizations, government agencies, and customer support departments where conversation tracking and retention are required.
Designed for seamless operation with OmniPCX systems, this package helps organizations maintain communication records, improve service quality, and meet regulatory requirements while simplifying administration across business telephony environments.
Key Features
- Enables CSTA-based call recording functionality
- Designed for OmniPCX communication environments
- Captures and archives voice conversations
- Supports compliance and regulatory requirements
- Improves quality assurance and staff training
- Provides call event tracking capabilities
- Compatible with contact center applications
- Centralized configuration and administration
- Scalable for single-site and multi-site deployments
- Reliable operation for business communications
Specifications
- Part Number: 3BA09528JA
- Product Name: OmniPCX Record Suite – CSTA Call Recording
- Product Type: Call Recording License
- Vendor: Alcatel-Lucent Enterprise (ALE)
- Platform: OmniPCX
- Technology: CSTA (Computer-Supported Telecommunications Applications)
- Function: Voice Recording and Call Event Monitoring
- Deployment: Business Telephony Infrastructure
- License Format: Electronic Activation
- Administration: Centralized Control
- Environment: Contact Centers and Business Communications
- Compatibility: Supported OmniPCX Releases
- Scalability: Single-Site and Multi-Site Installations
Reviews
There are no reviews yet.