ALCATEL-LUCENT – Enterprise 3BA09528AA TSAPI 5 Monitor Pack Software License

Alcatel-Lucent Enterprise 3BA09528AA TSAPI 5 Monitor Pack Software License

Details

Alcatel-Lucent Enterprise 3BA09528AA TSAPI 5 Monitor Pack Software License

Description

The Alcatel-Lucent Enterprise 3BA09528AA TSAPI 5 Monitor Pack is a software designed for OmniPCX Enterprise communication platforms. It enables advanced Computer Telephony Integration (CTI) monitoring capabilities through the TSAPI (Telephony Services Application Programming Interface) server environment. This license allows business applications to monitor telephony events, call activity, agent status, and communication workflows in real time. It is commonly deployed in contact centers, customer service operations, and enterprise unified communications environments where application-to-telephony integration is essential.

The TSAPI 5 Monitor Pack helps organizations improve productivity by enabling seamless integration between telephony systems and CRM, customer support, and business management applications. Designed for enterprise-scale deployments, it provides reliable operation, centralized administration, and compatibility with supported OmniPCX Enterprise platforms.

Key Features

• TSAPI 5 Monitor Pack software license
• Supports Computer Telephony Integration (CTI)
• Enables telephony event monitoring
• Integrates business applications with communication systems
• Supports call center and customer service environments
• Compatible with OmniPCX Enterprise platforms
• Facilitates CRM and telephony integration
• Centralized administration and management
• Enterprise-grade licensing solution
• Reliable operation for business-critical communications

Specifications

• Part Number: 3BA09528AA
• Product Type: Software License
• License Name: TSAPI 5 Monitor Pack
• Platform: OmniPCX Enterprise (OXE)
• Vendor: Alcatel-Lucent Enterprise (ALE)
• License Category: CTI / Telephony Integration License
• Application: Telephony Monitoring and Application Integration
• Deployment Type: Enterprise Communications Infrastructure
• Installation Method: Software Activation
• Management: Centralized Administration
• Integration Type: Computer Telephony Integration (CTI)
• Supported Environment: Contact Centers and Business Telephony Systems
• Compatibility: Supported OmniPCX Enterprise Releases
• License Format: Electronic Software License
• Scalability: Enterprise and Multi-Site Deployments